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Additional Information...

SAFETY Information:

ALL TOYS (not only toys made by Little Cosy Things) should always be played with under adult supervision, especially with children under the age of 3 years.

Furthermore, NO toy should ever be left with a young child, baby or newborn in a pram or cot when sleeping.

No glues or adhesives are used with any Little Cosy Things toys.  Eyes are either hand sewn with cotton yarn or plastic safety eyes are attached (read product description).  Hand sewn eyes are good for little ones who like to put things in their mouths :)

By purchasing from Little Cosy Things, you confirm that you have read these safety precautions.

YARN:

Product descriptions detail the yarn used, ie. cotton, wool or acrylic fibers.

I prefer to use cotton yarn for my toys. Cotton yarn is extremely soft, hypo allergenic, and dries super fast - which is great for slobbery kisses and cuddles!! 

CARE INSTRUCTIONS:

For toys - Please DO NOT put your friends in the washing machine!! EEK! They get scared and do not like it much... if your little friend gets grubby, spot clean only using cold water and allow to air dry.  Do not wring out, or tumble dry.

For blankets - I recommend hand washing.  However you can use a gentle machine wash.  Lay flat on the clothes line to dry.  Do not tumble dry.  Dry Cleanable 30 degrees.

SHIPPING:

I ship worldwide to every corner of the globe!

For Australian Customers - all orders are sent via EXPRESS POST. Guaranteed Next Day delivery within Australia, however this is only if you are within the Australia Post next day network. For those in regional areas, and outside the network, you can generally expect your parcel within 2 - 3 business days.

International Customers - all orders are sent via Australia Post International Parcel Post.  Items can arrive within 7-14 business days, however, they can sometimes take up to 4 weeks (depending on customs etc).  Please send me an email if you would like a more specific time frame for your location.  No tracking number, insurance or signature is provided with standard mail, but available on request (fees apply).

Items marked as PRE ORDER will be shipped as completed.  Each listing has a rough estimate as to expected waiting times.

RETURNS:

Refunds are for damaged items only.  Please contact me via email - littlecosythings@gmail.com with photos of the damage. I will then arrange with you the best (and quickest) way to get your purchase back to me.

Refunds will be on purchase price, postage fee will not be refunded.  You will need to also pay for postage on your item to be returned.

STRICTLY NO refunds for change of mind, OR custom orders.